Does the younger generation even know what a travel agent is? The Ohio State University gave us a list of three approved travel agencies, and required faculty to book our business trips through them. Only one of the three was anywhere near the university or where I lived.
One day, the agency was crowded. I took a number and sat down in the waiting area. To my left were assorted magazines and brochures on a low table.
I picked up a brochure that told customers to only frequent Christian-owned businesses, and gave a list of Christian-owned local businesses that included this travel agency.
I have no objection to people making their own decisions about where to shop. But it did not seem reasonable that a state university should essentially require me to purchase all my plane tickets for business travel from a place that told its customers not to patronize businesses owned by Muslims, Jews, Hindus, Buddhists, Sikhs, atheists, etc.
I assume that OSU faculty now buy their flights off the Internet (and hopefully travel less to help save the Earth). I have no nostalgia for travel agencies.